Returns & Exchanges

At LISEN, we stand by the quality of our phone accessories and offer a hassle-free 30-day return policy to ensure your complete satisfaction with every purchase. If your mount, charger, or cable doesn't meet your expectations, our dedicated support team is here to assist with a quick resolution.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at support@lisen.com with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the electronic accessories in their original packaging, including all manuals and components, to ensure the item is protected during transit.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned hardware, we will process your refund to your original payment method within 5-7 business days.